Monday, 23 July 2018

NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard

The grommet seal can reduce in size over time and dislodge during use, allowing the boiler to emit carbon monoxide.

Jun 04, 2018


NY Thermal of Canada, in conjunction with the U.S. Consumers Product Safety Commission and Health Canada, is recalling NY Thermal Trinity Tft and Slant/Fin CHS gas residential and commercial boilers. The grommet seal can reduce in size over time and dislodge during use, allowing the boiler to emit carbon monoxide, posing a CO poisoning hazard. No injuries have been reported.

The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Contact NY Thermal at 800/688-2575 from 7 a.m. to 4 p.m. ET Monday through Friday or online at www.ntiboiler.com and click on “Urgent Recall Advisory” at the top of the page for more information.

Consumers who continue use of the boilers while awaiting repair should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home.

The recalled boilers, manufactured in Canada, were sold through NTI professional wholesalers, heating and plumbing contractors, and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5,000 and $14,000.

The Trinity Tft models have the name “NTI” printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 in. tall by 20 in. wide. The Trinity Tft300 through Tft399 model boilers measure 36 in. tall and 25 in. wide.


The Slant/Fin CHS models have the name “Slant/Fin” and “CHS” printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 in. tall by 20 in. wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 in. tall and 25 in. wide.

The model and UPC numbers are printed on the nameplate located on the right side of the boiler. 

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